Shipping Policy

Online orders ship out within 5-7 business days. We are a small business working on island time, but we try our hardest to get your orders out as soon as we can! We appreciate your patience with your order! Orders ship out during warehouse hours Tuesdays - Thursdays each week :)  Mahalo!

If you need your order shipped in a timely manner, please reach out to us and we will do our best to accommodate your timeline.

Free Shipping Terms and Conditions

Hawai'i flat rate shipping is $6. Free shipping in Hawai’i on orders $80+

US mainland orders must be $100+ to qualify for free ground shipping.

No coupon code required. Shipping amount will be automatically deducted at checkout.

 *We reserve the right to change or cancel a promotion at any time without notice.

Return & Refund Policy

We always hope you love your products, but if you're unhappy, we can arrange to replace or refund it. Please contact us at info@kealiaorganics.com to obtain a return authorization and further instructions.

Returned items MUST be 75% intact and returned with their original packaging. You can return items up to 30 days after the date we shipped your order. Shipping charges are not refundable.

We will not accept returns without prior authorization.

If we shipped the wrong item to you by mistake, or forgot an item in your order, please contact us and we will ship your product at no additional cost (and weʻll include some bonus goodies, of course)